Yes, HubSpot is a cloud-based CRM. Its entire infrastructure is hosted on Amazon Web Services (AWS), making it scalable, secure, and globally accessible.
But what does that mean for you? In this blog, we’ll break down what a cloud-based CRM is, why it matters for sales, marketing, and service teams, and how HubSpot’s approach sets it apart from traditional CRMs.
HubSpot’s CRM is strategically hosted on AWS, one of the most reliable cloud computing platforms in the world. This gives businesses a solid foundation for performance, security, and compliance.
Depending on where you operate, HubSpot allows you to store your data regionally. Whether you’re based in the US, EU, Australia, or Canada, you can align your data storage with regulatory requirements and operational needs.
HubSpot ensures compliance with major data protection laws, including:
GDPR (General Data Protection Regulation) for businesses handling EU customer data
CCPA (California Consumer Privacy Act) for California-based customers
Other regional standards as regulations evolve
With data encryption, regular security updates, and built-in compliance tools, your customer information stays protected.
A cloud CRM isn’t just about convenience. It’s a major advantage for businesses looking to scale, stay agile, and streamline operations.
As your business grows, so do your CRM needs. With HubSpot, there’s no need to invest in expensive hardware or deal with server maintenance. Simply scale up or down as needed without the hassle.
Since everything runs in the cloud, you can access HubSpot from anywhere, whether you're in the office, working remotely, or on the go. Use it on a laptop, phone, or tablet and pick up where you left off.
HubSpot connects with over 1,500 third-party tools through the App Marketplace. From Slack and Gmail to LinkedIn and Zoom, your favourite tools can all live under one roof.
Forget manual software updates. HubSpot handles all updates behind the scenes, ensuring you always have access to the latest features, bug fixes, and security improvements.
HubSpot invests heavily in data security, ensuring that your business information stays safe. Key security features include:
Data encryption both in transit and at rest
Regular backups to prevent data loss
Role-based access to control who sees what
Cloud-based means you don’t have to worry about server crashes, data breaches, or outdated software.
So, why HubSpot? What makes it different from other cloud CRMs like Salesforce?
One of HubSpot’s biggest advantages is its intuitive interface. While many CRMs require extensive training and dedicated administrators, HubSpot is easy to navigate, even for non-technical users.
HubSpot combines AI with a single system of record, eliminating the need to juggle data across multiple platforms. This makes it easier to personalise outreach, automate tasks, and make data-driven decisions.
Unlike some CRMs that rely on costly add-ons, HubSpot includes built-in tools for:
Sales pipeline tracking
This means fewer hidden costs and a more seamless experience.
With no complicated setup, HubSpot is ready to use almost immediately. Compared to Salesforce, which often requires weeks or months of implementation time, HubSpot gets you up and running in days.
If you're still using an on-premise CRM, here’s how it compares to a cloud-based solution like HubSpot:
Feature | Traditional CRM (On-Premise) | HubSpot (Cloud CRM) |
---|---|---|
Hosting | Local servers (in-house IT needed) | AWS Cloud (managed by HubSpot) |
Access | Only in-office | Accessible anywhere |
Scalability | Limited by hardware | Instantly scalable |
Updates | Manual upgrades needed | Automatic, hassle-free |
Integration | Requires custom development | 1,500+ pre-built integrations |
Security | IT team manages it | HubSpot handles encryption, backups, and compliance |
Setup Time | Weeks or months | Days to go live |
Cloud CRMs win on flexibility, cost-efficiency, and ease of use.
As a HubSpot Elite Partner, we help businesses implement, optimise, and scale with HubSpot’s cloud CRM. Whether you're switching from an outdated system or looking to get the most out of your current setup, we can help.
Let's chat and see how HubSpot can transform your business.