Customer Success Workspace

Nov 14, 2024 / Simplify customer management with the new Customer Success Workspace in HubSpot! 🚀 🔥 Key Features: Unified View: Access tickets, deal pipelines, portfolios, and activities all in one place. Customisable Reports: Embed reports for quick insights tailored to your team’s needs. Customer Health Score: Track customer satisfaction using customisable metrics like NPS, SLAs, and engagement. Flexible Setup: Define customers, renewal dates, and custom properties to suit your business model. Advanced Scoring: Utilise positive/negative criteria, decay features, and SLAs to refine health tracking. 📌 Fully customisable to align with your unique processes—an essential tool for customer success teams!