As your company grows, so does your CRM team. But how does this growth differ with HubSpot and Salesforce?
Salesforce teams consistently grow in size as the company scales, reflecting strategic alignment amid rising complexities. This indicates that extracting maximum value from this CRM requires a larger team.
On the other hand, HubSpot allows for dynamic, non-linear headcount growth. This means you can meet your needs effectively without linear scaling.
Roles for CRM Adoption
Engineering Teams
HubSpot doesn't require linear scaling of engineering teams as your company grows. With Salesforce, a consistent engineering team size is maintained regardless of company size.
Architects
Salesforce requires ongoing support and maintenance resources while HubSpot doesn't necessitate architectural roles.
CRM Support Team
Salesforce's support team is extensive in larger enterprises, constituting over 48% of the workforce in companies with more than 5,001 employees.
Product Managers & Engineering Leads
As company sizes increase, these roles become focal points on both platforms.
Total Cost of Ownership in your CRM Implementation
The Cost Factor - HubSpot vs Salesforce
When evaluating the Total Cost of Ownership (TCO), personnel costs are a significant factor.
Salesforce, especially in bigger companies, can cost up to $250,000 a year for a team of two administrators.
In contrast, HubSpot maintains a compact team size across various company sizes. In a survey conducted in 2023, HubSpot saw that 86% of all HubSpot Sales Hub and Marketing Hub teams had their current staff managing the platform.
Salesforce vs HubSpot: The Verdict.
Salesforce stands out for its strategic scalability, while HubSpot shines in its ease of use.
Salesforce requires a deliberate alignment of talent with the complexities of customisation and management.
HubSpot can lead to reduced staffing requirements and less complexity in maintaining and supporting the system as your business expands.
Evaluate HubSpot VS. Salesforce
Unpack team structures and total cost of ownership in Salesforce and HubSpot.
Our research offers a comprehensive understanding of Salesforce and HubSpot, equipping businesses with the knowledge to make informed decisions. Consider factors like team size, specialised roles, platform complexity, and total cost of ownership to select a CRM platform that supports your growth and success.
Download the full report.
What can a HubSpot partner offer?
HubSpot Elite Partner
You’ve made the decision to consider HubSpot in your platform evaluation - a great decision might we add.
As a HubSpot Elite Partner, we'll help scope your use case, build a strategy, and help you identify if HubSpot is the right choice for your business.
