Elevating Compliance in Contact Centres: Achieving Regulatory Excellence

Watch the On-Demand Video

Building upon our previous webinar on scaling compliance for sales teams, we’re zeroing in on Contact Centres' unique regulatory hurdles. 

Our expert speakers will guide you through the landscape of Contact Centre compliance and how to ensure adherence to regulatory frameworks with Dialpad Ai.

 

In This Session, You'll Learn

Challenges in contact centres icon

Challenges Affecting Contact Centres

Discover the evolving regulatory landscape impacting Contact Centers and strategies to maintain compliance while enhancing customer satisfaction.

Dialpad - Circle Logo

Dialpad Ai
Contact Centre

Using Dialpad Ai, we'll explore solutions to uphold compliance standards without compromising customer satisfaction.

Integration Icon

Integrating your Contact Centre

Learn how CRM integration and accurate customer feedback capture can help you avoid non-compliance and fines.

Untitled design (4)-1

Let's Meet Strict Regulatory standards in your Contact Centre Ops

Failure to accurately capture customer feedback, achieve first-call resolution, or maintain CRM accuracy can result in non-compliance, hefty fines, and eroded trust.

 

Each interaction holds immense importance, with the potential to impact customer satisfaction, retention, and regulatory scrutiny. It's no wonder Compliance firms are seeing a 381% ROI in 6 months with Dialpad Ai Contact Centres.

 

Building upon our previous webinar on scaling compliance in sales teams, this webinar delves deeper into compliance challenges within Contact Centres. 

 

We explore Dialpad’s Ai features designed to address these challenges head-on. From precise feedback management to seamless CRM integration, we’ll uncover how Dialpad Ai empowers Contact Centers to navigate compliance intricacies while delivering exceptional customer service.

Your Speakers

Sid Farmiloe

Sid Farmiloe

Senior Sales Engineer
Dialpad Ai

Sarah Moonje Headshot

Sarah Moonje

Sr. Marketing Manager
Six & Flow

Emerge as a leader in regulatory excellence

Set new standards for customer service

Join us to discover how Dialpad's compliance-focused solutions can transform your Contact Centre operations, ensuring regulatory alignment without compromising customer experience.

Watch Now